Our relationship with CTI started when I asked for an estimate for geothermal. When the company owner came to the conclusion that geothermal was not a good application for my home, it showed me that he was willing to recommend a lower cost system as part of having me as a long-term satisfied customer.
Having decided that I trust CTI Mechanical and wanted to have them supply my HVAC needs, I selected a heat pump system. The specification setting, ordering and scheduling process for my selected system was quick and painless. The installation process was quick and efficient by a friendly, knowledgeable and professional crew.
I have three points for constructive feedback: 1. The crew should take measures to cover furniture that will be covered by dust during the installation; 2. I am still waiting for a return call re: a question about temperature gradient during air conditioning; 3. a crew member should NEVER leave a cigarette butt on the customer’s property.