current reviews


Lisa Damron

5 out of 5 stars.
· a year ago
Great Service

Did a wonderful job explaining my options. Service was quick and on time.

Honest and Committed to the Customer Relationship

Our relationship with CTI started when I asked for an estimate for geothermal. When the company owner came to the conclusion that geothermal was not a good application for my home, it showed me that he was willing to recommend a lower cost system as part of having me as a long-term satisfied customer.

Having decided that I trust CTI Mechanical and wanted to have them supply my HVAC needs, I selected a heat pump system. The specification setting, ordering and scheduling process for my selected system was quick and painless. The installation process was quick and efficient by a friendly, knowledgeable and professional crew.

I have three points for constructive feedback: 1. The crew should take measures to cover furniture that will be covered by dust during the installation; 2. I am still waiting for a return call re: a question about temperature gradient during air conditioning; 3. a crew member should NEVER leave a cigarette butt on the customer’s property.

 

 

CTI Mechanical Contractors, Inc.

1320 Columbia Avenue East
Battle Creek, Michigan 49014

Phone: 269-441-1900
Fax: 269-441-1901
E-Mail: sales@CTIMechanical.com

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